Yun Garden Privacy Policy

Release Date: September 8, 2025

[Important Notice]

Welcome to Yun Garden (hereinafter referred to as "this software" or "we")! We fully understand the importance of your personal information and solemnly commit to protecting the privacy of users who use our services. Please read and understand this Privacy Policy carefully before using our products or services.

This policy is designed to help you understand the following:

  1. How we collect and use your personal information
  2. How we use cookies and similar technologies
  3. How we share, transfer, and disclose your personal information
  4. How we protect your personal information
  5. Your rights
  6. How we handle children’s personal information
  7. How your personal information is transferred globally
  8. How this policy is updated
  9. How to contact us

Please note: By using our services, you acknowledge that you have read and agree to all the terms of this policy. We may update this policy from time to time, so please review it regularly for any changes.

I. Developer Information

This software is developed and operated by Hangzhou Xiaoyun Technology Co., Ltd. (hereinafter referred to as "we").

II. Scope of Application

  1. When you register an account with this software, you provide personal registration information as required, including but not limited to your phone number, nickname, and profile picture;
  2. When you use our online services or visit our platform, we automatically receive and record information from your browser and computer, including but not limited to your IP address, browser type, language, date and time of access, software and hardware characteristics (such as device model, operating system version, device settings, MAC address, IMEI, IMSI, device identifiers, device environment, and list of installed applications), network type (Wi-Fi, 4G, 5G, etc.), carrier information, network standard, and requested page records;
  3. Personal data lawfully obtained from business partners;
  4. Data you upload, submit, store, process, or send while using our services, including but not limited to images, text, and comments.

III. How We Collect and Use Your Personal Information

We collect and use your personal information for the following purposes:

(1) To Provide Basic Services

To enable the basic functions of this software, we need to collect and use the following information:

  1. Account Information: When you register, we collect your phone number to create an account and verify login;
  2. Device Information: We collect device model, OS version, unique identifiers (such as IMEI, IMSI, Android ID, OAID, SN), network type (Wi-Fi, 4G, 5G, etc.), carrier information, network standard, which are necessary to ensure normal operation, optimize experience, and maintain account security;
  3. Log Information: When using our services, we automatically collect details of your usage, stored as network logs, including IP address, access date and time, and service request information.

Purpose: Ensure secure operation, diagnose and prevent failures, optimize user experience.

Legal Basis: Necessary for fulfilling the service contract.

(2) To Provide Additional Services

To offer enhanced services, we may, with your consent, collect the following information:

  1. Location Information: When using location-based services, we may collect your geographic location, e.g., to provide more accurate plant care suggestions;
  2. Camera/Album Permissions: Required when uploading profile pictures or publishing images;
  3. Other Device Permissions: Depending on features, we may request notification, storage, or other permissions.
  4. Wi-Fi Network Name and Password: To facilitate a more convenient network setup process for your new devices, the system will request to save the name and password of the Wi-Fi network you are currently connected to when you configure a device. This information will be securely stored in the cloud after encryption and is used to auto-fill the details for subsequent device setup under the same account, saving you from repetitive input.

Note: These additional services are not enabled by default and will only collect data with your explicit consent. You can revoke permissions anytime in device settings.

(3) Third-Party SDKs

Our products may integrate third-party SDKs, which may collect and use your personal information. The main SDKs are as follows:

SDK Name Purpose Data Collected Privacy Policy
Xiaomi Push SDK Used to send push notifications to you Device identifiers (OAID, encrypted Android ID), push message content, device information (device manufacturer, model, region, carrier name, etc.), notification settings https://dev.mi.com/xiaomihyperos/documentation/detail?pId=1534
vivo Push SDK Provides push message services and tracks the success rate of push SDK interface calls. Basic application information (appid, appkey, package name, application version number, push SDK version), in-app device identifier (regid), device hardware information (device type), and basic system information (system type, system version) https://dev.vivo.com.cn/documentCenter/doc/878
OPUSH SDK Message Push Service Basic application information (MCS application package name, application version number, OPUSH SDK version number), application package name, in-app device identifier (RegistraterID, appKey, appSecret). https://open.oppomobile.com/documentation/page/info?id=11228
HONOR Push SDK Provides message notification functionality Device identifiers (AAID, PushToken), APPID, application package name https://developer.honor.com/cn/docs/11002/guides/sdk-data-security
Huawei Push SDK Used for message push Application information (basic app information), device information (device model, operating system, system settings), network information (network status, carrier information, SSID, IP address) https://developer.huawei.com/consumer/cn/doc/HMSCore-Guides/sdk-data-security-0000001050042177

IV. How We Use Cookies and Similar Technologies

To ensure normal website operation and provide easier access, we may store Cookies, Flash Cookies, or other local storage (collectively referred to as "Cookies") on your computer or device.

We do not use Cookies for purposes beyond those described in this policy. You may manage or delete Cookies as you wish. Most browsers allow blocking Cookies.

V. How We Share, Transfer, and Disclose Your Personal Information

(1) Sharing

We do not share your personal information except in the following cases:

  1. With explicit consent: After obtaining your consent;
  2. As required by law or government authorities;
  3. With authorized partners: Only when necessary to provide services, under the purposes defined in this policy.

(2) Transfer

We do not transfer your personal information except in the following cases:

  1. With explicit consent;
  2. In case of merger, acquisition, or bankruptcy, we will require the new entity to comply with this policy or re-seek your consent.

(3) Disclosure

We may disclose your personal information only in the following cases:

  1. With your explicit consent;
  2. As required by law, legal procedures, litigation, or government authorities.

VI. How We Protect Your Personal Information

  1. We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or loss.
  2. We take reasonable steps to avoid collecting irrelevant personal data and will only retain your data for as long as necessary, unless otherwise required by law.
  3. The Internet is not 100% secure, and emails or instant messages may not be encrypted. We strongly advise against sharing sensitive personal information via such channels.
  4. If our physical, technical, or administrative safeguards are compromised, resulting in unauthorized access or disclosure, we will bear the corresponding legal responsibility.

VII. Your Rights

In accordance with applicable laws and international practices, you have the following rights regarding your personal information:

(1) Access

You have the right to access your personal information, except as otherwise provided by law.

(2) Correction

You may request correction if your personal information is inaccurate.

(3) Deletion

You may request deletion of your personal data under the following circumstances:

  1. If our processing violates laws or regulations;
  2. If we collect or use your data without consent;
  3. If processing violates agreements with you;
  4. If you stop using our products/services or delete your account;
  5. If we no longer provide products or services to you.

(4) Change Consent

You may give or withdraw consent for additional data collection at any time.

(5) Account Deletion

You may delete your account anytime via: Me -> Delete Account. After deletion, we will stop providing services and delete your personal data, except as otherwise required by law.

(6) Responding to Requests

To protect security, we may require written verification of your identity before processing your request. We will respond within 15 days. If unsatisfied, you may file a complaint via email: support@xiaoyun.ltd.

VIII. Children’s Personal Information

Our products and services are mainly intended for adults. Children may not create accounts without parental/guardian consent.

With consent, we only use or disclose children’s personal data when legally permitted, explicitly authorized by parents/guardians, or necessary for protection.

If we inadvertently collect children’s data without parental consent, we will delete it promptly.

IX. Global Data Transfers

In principle, personal data collected in China will be stored in China.

However, with your consent, data may be transferred to or accessed from other jurisdictions to provide services globally.

X. Policy Updates

We may update this Privacy Policy from time to time.

We will not reduce your rights without explicit consent. Changes will be published on this page, and for major updates, we may notify you via email.

Major changes include but are not limited to:

  1. Significant changes in service models, data types, or processing purposes;
  2. Changes in ownership, organizational structure (e.g., merger, acquisition, bankruptcy);
  3. Changes in key data sharing, transfer, or disclosure recipients;
  4. Changes in user rights or how they can be exercised;
  5. Changes in the responsible department or contact methods;
  6. High-risk findings from personal data security assessments.

XI. Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, or wish to exercise your rights, please contact us:

Company Name: Hangzhou Xiaoyun Technology Co., Ltd.

Email: support@xiaoyun.ltd

Generally, we will reply within 15 days.

Thank you again for reading this Privacy Policy!